Security

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MAESTRO has a number of built-in security measures described below.


  1. Network security.  Data transmitted to and from the production server hosting MAESTRO and the user’s browser is encrypted using SSL technology, an encryption protocol commonly used by web-based vendors and financial sites.  This technology provides a high level of security that protects against unauthorized access to MAESTRO.  If your browser does not support this technology (99.9% do) you may have difficulty accessing MAESTRO.  Contact the network administrator if access issues arise.
  2. Login credentials.  Your user name and password are the key paired pieces of information vital to network security.  The user should not share this information when in a production environment (active database).  At times, there may be demo users created in test/training environments where sharing user names and passwords is acceptable.
  3. Study and module access.  The sponsor of a clinical study determines not only the clinical trials the user (study coordinator, monitor, investigator, etc.) will have access to, but also the specific modules (screens/functions) within the clinical trial.  Access is authorized via the Permissions Form previously described.  (Ref: User Access)  Upon completion of MAESTRO training, the user is sent an email with login information.  
  4. Audit trail.  When data in MAESTRO is changed or updated, a log is automatically created which tracks the date/time of the change and the user who made the change.   This log may be accessed by anyone who has rights to view that CRF.  (Ref: Changing Data)